The Silverchair Learning Center
Welcome to the Self-Learner Ohio Health Care Association Online Education website. Self-Learner Ohio Health Care Association has partnered with Silverchair Learning Systems to provide access to an online curriculum you can use to fulfill some of your continuing education needs.

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Available Courses

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A Supervisor’s Guide to Harassment Prevention

This course is about preventing and responding effectively to sexual harassment and other types of harassment in the workplace. It covers the basic skills needed for supervisors to understand and prevent situations involving harassment based on protected characteristics.

About Diabetes

Nurses working with a geriatric population will encounter diabetes frequently. This course covers the basics of the disease and the current medical treatment. This course will help the student be better able to assess the needs of and provide care for diabetic residents as well as problem-solve common medication concerns.

About Renal Disease

Renal disease is the failure of the kidneys to perform their normal function. There are three renal disease categories: acute renal failure (ARF), chronic kidney disease (CKD), and end-stage renal disease (ESRD). The resident’s history, physical examination, signs and symptoms, and test results will allow the physician to differentiate acute from chronic kidney disease. As a healthcare provider, you have a duty to know the signs and symptoms of renal disease, to assess it quickly, and to act appropriately to ensure the resident’s best outcome. You also play a significant role in renal disease education and prevention.

About Stroke

Experiencing a stroke can be devastating. It can leave a person with a permanent, life-changing condition. Some risk factors for stroke are uncontrollable, but certain practices can help prevent, limit, and reverse stroke damage. Providers of senior healthcare have the responsibility to know the signs and symptoms of stroke and to be able to perform quick stroke assessments and respond appropriately. They have the responsibility to prevent stroke, to educate others, and to help stroke victims recover. Perhaps the most important stroke-related work care providers perform is to help stroke victims live as independently and as normally as possible.

About Visual and Hearing Impairment

This course provides a review of the normal physiology of vision and hearing and reviews the expected decline in these two senses associated with aging. It covers common disease processes leading to vision and hearing impairment, the associated pathophysiology, interventions to prevent or delay impairment, and interventions designed to maximize patient communication and functional status and preserve quality of life.

Behavior Management – Real-Life Scenarios

Alzheimer's disease and other forms of dementia may present the greatest public health concern in the coming decades. Because these diseases cause severe changes to the brain, a person living with dementia may display sudden and unexpected personality changes and behaviors that are difficult to manage. In this course, we will introduce a method for understanding the meaning of such behavior, examine the importance of the caregiver's response, and review various scenarios to practice the methods presented.

Effective Communication

Effective communication is an essential part of understanding, enjoying, and being successful in our everyday environments. Understanding what was communicated and the ability to communicate well with others are critical to personal and professional success. Effective communication plays a part in developing and maintaining good relationships with family, friends, people in your care, co-workers, and supervisors. This course covers the skills essential to mastering effective communication.

Ethical Decision Making in Senior Care

This course is about ethics in the workplace. It covers the basic skills needed to make the right decision in a tough situation.

Five-Star Quality Rating System

The Centers for Medicare Medicaid Services have implemented a rating system for facilities called the Five-Star Quality Rating System. This publicly reported rating system is designed to provide residents, families, and loved ones with an objective measurement of facility performance and resident outcomes. This course discusses the history and goals of the Five-Star Quality Rating System and what the Five-Star rating means to the facility.

Got Bugs? Dealing with Infestation in the Workplace

Care centers across the healthcare continuum are plagued by the rise in infestations of head and body lice, bed bugs, and fleas, as well as exposure to ticks and mosquitoes. In some cases, exposure to these insects can have life-altering consequences. This course outlines a comprehensive, multifaceted approach designed to improve the skills of the senior care nurse in identifying, treating, containing, and preventing insect infestations and exposures of individuals and their environment.

Hospice Care - About End of Life: Communication with Patients and Caregivers

Communication is a two-way process: it is about receiving as well as transmitting messages. It is an important part of life, and it is a learned skill. Research shows that communication is critical to satisfaction in the end of life. People who communicate their decisions about end-of-life care are more likely to enjoy enhanced quality of life and dignity than those who do not. In this course, we will explore the clinician's role in fostering opportunities for communication with the patient and his family. We will also examine what makes communication effective, and you will learn the keys to effective communication about the end of life.

Hospice Care - Coping with Grief, Loss, and Bereavement

Every one of us loses someone important at some stage in our lives: a parent, a partner, a sibling, or a close friend. The death of someone we love is one of the most traumatic and stressful times we can experience. In dealing with the loss, we go through a period of bereavement. Bereavement is the entire process of coming to terms with the loss of a loved one, and begins when someone first learns of the loss. In this course, we will examine the bereavement period and discuss the grief and mourning stages.

Hospice Care - Ethical Issues at the End of Life

It is natural to avoid thinking and talking about how you want to die. Death is often an uncomfortable subject, and it is different for everyone. It is important, however, to discuss the end of life, and everyone should think about the issues that surround it. A person can decide what kind of treatment he wants at the end of life. He may choose aggressive treatment, which may prolong life, or he may choose to stop treatment, which could mean dying earlier but more comfortably. Even if you know his decisions about end-of-life care, caring for a dying loved one is not easy. If these decisions have not been made ahead of time, ethical and legal standards may determine the dying person’s treatment. This course discusses the ethical and legal issues and standards concerning the end of life. After completing this course, you will be able to understand the options available at the end of life as well as the decisions you or a loved one will have to make.

Hospice Care - Introduction to Palliative Care

When a person has a chronic or terminal illness, the focus of care changes to helping the person achieve the best quality of life possible while still managing her symptoms. This is known as palliative care. It concentrates on maintaining and maximizing a person 's quality of life by controlling physical symptoms such as pain or sickness. Palliative care considers a person 's emotional, social, and spiritual needs. It supports not only the person, but also her caregivers and her family. Nurses and others within a senior care community need to understand the palliative approach to caring for individuals with such illnesses.

Hospice Care - Managing Pain from a Palliative Care Perspective

Pain is one of the most feared and most debilitating symptoms experienced by people with cancer and other advanced chronic illnesses. Pain can greatly reduce a patient's quality of life, and symptom relief is the concern of both patients and caregivers. Managing pain presents unique opportunities and challenges. To treat pain effectively you must know basic palliative care concepts, including total pain concepts at the end of life. This course covers how to assess pain, how to describe its treatment, and how to determine factors associated with pain in older residents.

Hospice Care - Managing Symptoms at the End of Life

People undergo many physical and mental changes as they reach the end of life. Every caregiver should recognize the common symptoms that indicate approaching death. Many caregivers have never cared for a dying person or witnessed a death. It is hard--both physically and emotionally--to know that the person for whom you are caring is dying, but, if you know what symptoms to expect, you will be better prepared to provide care. Caregivers as well as all others involved with the life of a dying person should understand what happens at the end of life and how they can help.

Hospice Care - What Happens When People Die

Death is a natural part of life that happens to everyone eventually, because our bodies were not built to last forever. The dying process is difficult for everyone involved. Patients and their family and friends often ask questions about how someone will die. They worry that they will not be able to cope, or know what to do when the person they are caring for dies. It is difficult to give exact details of how someone will die because each person is different and will die in his own unique way. However, this course contains general information about what may happen and what can be done to support the patient, family, friends, and caregivers through the process of dying.

Multidrug-Resistant Organisms (MDROs)

The prevalence of multidrug-resistant organisms (MDROs) is on the rise in healthcare settings and within the community at large. The prevention and control of MDROs is a national priority - one that requires all healthcare facilities to assume responsibility. As providers and supervisors of care and as advocates and educators for persons, nursing staff members play a pivotal role in identifying, treating, preventing, and limiting the transmission of MDROs. This course will provide a comprehensive look at new and ever-changing MDROs, including best practices and prevention interventions.

Resident-to-Resident Bullying in Senior Care Settings

Bullying is more common in senior care settings than you might expect. Even seasoned nurses and administrators sometimes struggle to distinguish bullying behavior from behavior related to a disease process or a “crotchety” personality. Does bullying have objective signs, or is it “in the eye of beholder?” How can you intervene while protecting the rights of all residents? Senior care employees are often ill-equipped to deal with bullying behavior and its effects. This course will discuss bullying myths, define bullying behaviors, describe appropriate interventions, and examine the psychosocial aspects of bullying and the ethical dilemmas it inevitably raises. After completing this course, you will not only be more aware of resident-to-resident bullying—you will handle bullying confidently and competently, while also upholding and protecting the rights of all residents.

The Art of Hiring: Beyond the Breathing Body

Most managers do not like conducting employment interviews. However, taking the time to recruit, interview, and hire the right person for the job the first time is essential in our business. The rewards of effective hiring practices benefit you, your team, and your residents. This course is designed to help administrators and supervisors during the screening and selection phase of hiring a new employee. It provides guidance, resources, and examples of specific questions that promote fairness and consistency throughout your organization. This course also addresses potential legal concerns related to hiring.